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Douche Alert
A family stayed at our hotel, they had some expensive mountain bikes locked to their vehicle. The bikes were stolen and the people were upset. Our manager refunded their money for the room, even though it was not our fault and we have signs stating that guests park at their own risk. The family has since filed a complaint with our parent company and wants us to reimburse them for the cost of the bikes, some $5,000. In the complaint, the family said, "Theft has happened before at this hotel. The staff should be asking all guest if they have any bikes with them and that they should take adequate precautions." BULLSHIT! They are your bikes, it's your responsibility to inform US and for you to take precautions. The statement he made is the equivalent of saying, "Someone broke into my car and took the CD's from on my dashboard. You should be telling guest's not to leave their CD's on the dash board." Take responsibility for your own stupidity.

We live in an idiotically litigious society. I think the downfall of sanity began with the infamous "Coffee is hot" lawsuit.

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